2

Needs to do better communication with staff and customers Called me about 2 things not the most important ones were mentioned on our conversation that need to be soon er then later starter amd battery should have been on the quote that was given in the communication we had not changed at the payment time Communication is so important these days as thing are tough as it is Thanks for getting it all done in 1 day

2

Needs to do better communication with staff and customers Called me about 2 things not the most important ones were mentioned on our conversation that need to be soon er then later starter amd battery should have been on the quote that was given in the communication we had not changed at the payment time Communication is so important these days as thing are tough as it is Thanks for getting it all done in 1 day great job car runs way better glad we got it right on the second call in love the customer service and shuttle provided to and from great job I'd go back and send others as well ordered the part properly and no waiting for pick up lovely day it is

Thank you for taking the time to share your experience with us. We are sorry to hear that our communication did not meet your expectations. Your feedback is very important to us as it helps us improve. We fully understand how essential it is to maintain complete transparency, especially when it comes to major repairs like the starter and the battery. We will review our processes to ensure that all crucial information is properly communicated from the start to avoid this kind of misunderstanding in the future. That being said, we are glad we were able to complete the work within one day. If you have any further questions or concerns, please feel free to contact us. We would be happy to discuss this with you to ensure your complete satisfaction. Thank you again for your trust and constructive feedback.

- A Plus Automotive
5

Erin and Amanda are awsome, kept me up to date the entire time, they both went above and beyond for me and for that i will be returning in the future.

5

Fast attention and a fair estimate for our larger vehicle with Engine issues. We appreciated the time they took to seek the best price for this extensive repair. We will return. Cheers!

5

Always excellent customer service at A plus. Nice East Coastlike feeling there at A Plus!!

5

Fast attention and a fair estimate for our larger vehicle with Engine issues. We appreciated the time they took to seek the best price for this extensive repair. We will return. Cheers!

5

Quick, diligent and professional.

1

I was quoted $800 for a $150 part so declined the service and then was charged $220 just for them to tell me what was wrong with it! I would of gladly appreciated their business if I wasn't trying to be scammed

5

Was the first time servicing our vehicle since buying out a company car so it was a big job (tune-up, battery replacement etc,) Customer Service is exceptional, friendly and courteous & the techs highly professional. Would highly recommend

5

Always very happy to help out, and they are very prompt with estimates and repairs. Excellent service all around... Personally very happy with A plus auto.

A Plus Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A Plus Automotive (250) 491-1360 if you have any issues in accessing any area of our website.