5

Awesome Customer Service and Great Value for the work they do. I've known the owners for years and have always been Extrememly Satified with how they maintain my vehicles. Keep up the good work. I highly recommend this shop.

Thanks for a great review

- A Plus Automotive
5

Prompt, friendly service and fair prices. I really appreciated being able to receive an electronic version of my car report via text message and email. I've been to several automotive mechanics and shops since moving to Kelowna, and none have come close to the caliber of customer service that I received at A Plus.

Thanks Nancy for the great review- The A Plus Team

- A Plus Automotive
5

My experience was awesome. They treat me very nice and really care about my car and my safety. They were fast and efficient and I will be back for my next repair soon. Everybody who works there is fabulous.

Thanks Kim for your great review

- A Plus Automotive
1

Colin the manager was extremely rude to my wife over the phone (anger issues). These guys will make up unnecessary work to be done on your vehicle to gouge the hell out of your wallet. No honesty, integrity or decency. Plenty of better places to go in this city. I imagine all the positive reviews are BS ones from the owners because I can't imagine how anyone could give a decent review of this place.

We are really sorry to read you and your wife had a bad experience at our store. We do not see your name in our system and are puzzled by the unnecessary work to be done on your vehicle.This is not how we normally treat our customers and we always strive to satisfy whenever is possible. We are sorry if we could not serve you properly but we can assure you that customer satisfaction remains our top priority. Also, we always take all measures to give accurate quotes on the job and would never intend to over-charge for any required service. We would like to get more details about your experience. Could you please contact us by email at [email protected] or by directly at 250-491-1360. Thank you! This is how we continue to improve!

- A Plus Automotive
5

Steve, Colin and the staff at A+ Auto have been my mechanics for over 12 years and I wouldn't consider going anywhere else. The excellent customer service has always been above and beyond regular service since day 1, even to the point where they have come to my home on a weekend when they were closed, got my car started and taken it into their shop for repair because I needed my car for Monday a.m. I have never had better service than that! Forever working around my schedule, it is a pleasure to deal with the owners, counter staff and mechanics. I have never been overcharged or pushed into any repairs that weren't necessary. Keep up the fantastic work! Highly recommended to anyone looking for new mechanics or just a change for the better. Thanks for everything!

What a great review-Thanks for taking the time to share your experience The A Pus Auto Team

- A Plus Automotive
5

Great

Thanks Shawn appreciate the 5 star Review -The A Plus Team

- A Plus Automotive
5

Very knowledgeable and honest plus prompt service.

5

Use A plus exclusively for any problems with my Ford Truck, good prices go the extra mile to keep you happy

Thanks Ian

- A Plus Automotive
1

Worst automotive experience of my life. A simple repair turns into hundreds of dollars. Took it for a second opinion and guess what! These so called repairs didn't need to be done! The owner is very rude and will lie straight to your face. DO NOT USE THIS COMPANY

Ted we can not find you in our system, we hope you are replying to the right location-we are sorry for your bad experience if it was us and would be happy to discuss your concerns on what went wrong

- A Plus Automotive
1

Came in for out of province inspection and was told my brakes vibrated badly, they didn't, and were too rusty, sure there was some rust but they worked great . Therefore, they 'needed' to be replaced and was quoted 1000 $. I took my car elsewhere and was told my brakes should not have failed the inspection. I got them replaced anyways for half of what they quoted me. I came back for the reinspection and was told I needed new rear callipers and was quoted 800$! I went back to the same guy and the callipers were fine! Do not use a plus automotive, huge money grab with inflated prices.

Scott -we apologize for any miscommunication we might have had ,the reason your brakes were called was because we felt the extreme rust on the rear rotors would compromise the braking abilities of the brake pads, ,the front rotors where also rusted but we said we would let them pass ,the quote you received was for front and rear brakes and rotors, with only the rear needing to be done. When you returned with your brakes done the right rear brake was sticking on and you could barely move the wheel, we brought you out and showed you the problem and discussed that it was most likely the brake caliper or parking brake that was causing the issue , we gave you an estimate for replacing both rear calipers at $400.00 not $800.00 if that is what was needed ,you decided you would take back to the mechanic that did the job to see what was done wrong ,when you returned you said that he had found something and repaired what was holding the brake on, we inspected and found everything to be ok - had we been given the chance to inspect the sticky brake we are sure we would have found the problem and the calipers would not have been replaced ,if you have any concerns feel free to give us a call

- A Plus Automotive
A Plus Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call A Plus Automotive (250) 491-1360 if you have any issues in accessing any area of our website.