Colin the manager was extremely rude to my wife over the phone (anger issues). These guys will make up unnecessary work to be done on your vehicle to gouge the hell out of your wallet. No honesty, integrity or decency. Plenty of better places to go in this city. I imagine all the positive reviews are BS ones from the owners because I can't imagine how anyone could give a decent review of this place.
We are really sorry to read you and your wife had a bad experience at our store. We do not see your name in our system and are puzzled by the unnecessary work to be done on your vehicle.This is not how we normally treat our customers and we always strive to satisfy whenever is possible. We are sorry if we could not serve you properly but we can assure you that customer satisfaction remains our top priority. Also, we always take all measures to give accurate quotes on the job and would never intend to over-charge for any required service. We would like to get more details about your experience. Could you please contact us by email at [email protected] or by directly at 250-491-1360. Thank you! This is how we continue to improve!
- A Plus Automotive