I'm so impressed with this shop! I had an emergency happen on the highway while travelling to work, and found the shop because it was in the vicinity. I walked into the bldg to a very busy friday morning. The technician behind the desk was actively listening to me list off my woes, and didn't stop me in mid sentence. In fact, he listened with compassion and kindness. Andrew then talked to his manager Curtis who agreed they would squeeze me in, despite being so busy. They ordered me an alternator belt that took abount an hour to be delivered and then got busy replacing the belt. Other issues were found under the hood so I asked Curtis to perform a ssystems check for the whole car. He agreed. There was another bodyshop involved which complicated things tremendously. From claims, to funds, to parts, it required alot of communicating and patience. Both Andrew and Curtis went above and beyond in customer service. And now they hv another lifetime customer. I will go there for everything! Thanks A Plus Automotive, I appreciate you!
Thank you, Dana! We’re grateful for your kind words and detailed feedback. It’s wonderful to hear that Andrew and Curtis could assist you so effectively during a busy time. We appreciate your trust and look forward to serving you in the future!
- A Plus Automotive